Effective Date: 17 October 2026 At Mishty Web ( https://mishtyweb.com/ ), we provide website development, SEO, digital marketing, and other digital services to businesses and individuals. This Service Delivery Policy explains how we deliver our services, project timelines, client responsibilities, and final handover procedures. 1. Scope of Services Depending on the service purchased and the agreed project scope, our services may include: Website design and development. WordPress and Shopify website development. Search Engine Optimization (SEO). Digital marketing and online advertising management. Google Business Profile management. Content writing and website content updates. Website maintenance and related digital services. The exact deliverables will be specified in the quotation, proposal, invoice, or written agreement. 2. Project Initiation Work generally begins after the project scope has been confirmed, the agreed advance payment has been received where applicable, and the required content, credentials, and instructions have been provided by the client. If any essential information or access is missing, the project start date or delivery timeline may be affected. 3. Estimated Delivery Timelines Delivery timelines depend on the complexity of the project, the services purchased, and the client's response time. Website Development: A typical small business website may take approximately 3–7 business days when the scope is agreed and all required materials are available. Larger or more complex websites may require additional time. SEO Services: SEO activities are generally delivered according to the agreed monthly or project-based schedule. Search ranking improvements cannot be guaranteed within a specific period. Digital Marketing: Campaign setup, creative preparation, and account configuration are scheduled according to the agreed scope. Campaign activation may depend on platform reviews and approvals. Content Writing: Delivery depends on the number of pages or articles, subject complexity, and the agreed schedule. Maintenance and Updates: Completion times depend on the nature, urgency, and complexity of the requested work. These timelines are estimates, not unconditional guarantees, unless a specific delivery commitment is confirmed in writing. 4. Client Responsibilities To support timely delivery, clients are expected to: Provide accurate business information, text, images, logos, and other required materials. Provide necessary website, hosting, domain, and platform access through appropriate secure methods. Review designs, content, and project milestones within the agreed time. Provide timely approvals and feedback. Ensure that materials supplied to Mishty Web may lawfully be used for the intended purpose. Make payments according to the agreed schedule. Delays in providing materials, access, approvals, or payments may extend the delivery timeline. 5. Review and Revisions Where revisions are included, they will be provided according to the scope and revision limits specified in the relevant quotation or agreement. Requests that substantially change the original scope, add new features, or require additional work may involve extra charges and an adjusted delivery schedule. Clients should review deliverables promptly and communicate any concerns in writing. 6. Website Testing and Handover Where applicable to the agreed project, website delivery may include: Basic functionality and responsive-layout checks. Configuration of agreed pages and forms. Deployment to the agreed hosting environment. Handover of agreed administrative access and project materials. Basic instructions for managing the delivered website. Domain registration, hosting, premium themes, plugins, licences, third-party integrations, and ongoing maintenance are included only where expressly agreed. 7. SEO and Digital Marketing Delivery SEO and digital marketing deliverables may include audits, keyword research, on-page optimisation, content recommendations, campaign configuration, reporting, or other activities specified in the agreement. Search engines and advertising platforms operate independently. Rankings, traffic, enquiries, leads, conversions, and revenue depend on many factors and are not guaranteed unless a specific commitment is expressly agreed in writing. Advertising spend and third-party platform fees are separate from Mishty Web's service fees unless the written agreement states otherwise. 8. Third-Party Dependencies Project delivery may depend on domain registrars, hosting providers, payment gateways, advertising platforms, software vendors, or other third-party services. Delays caused by third-party outages, approval processes, account restrictions, or technical limitations may affect delivery. We will make reasonable efforts to communicate material issues and coordinate appropriate next steps. 9. Delays and Changes in Scope If a project is likely to be delayed, we will make reasonable efforts to inform the client and communicate an updated estimated timeline. Additional requirements, changes to approved designs, unavailable third-party services, or other circumstances affecting the original scope may require a revised quotation or schedule. 10. Delivery Confirmation and Support A project will generally be considered delivered when the agreed deliverables have been supplied, deployed, or made available to the client, subject to the applicable agreement. Post-delivery support, bug fixes, maintenance, training, and ongoing updates are provided according to the package or support terms agreed with the client. Any applicable warranty, support period, or exclusions will be specified in the relevant quotation or written agreement. 11. Cancellation and Refunds Project cancellations and refund requests are governed by our Payment & Refund Policy and the applicable project agreement. Any refund assessment will take into account the work completed, agreed milestones, applicable third-party costs, and relevant legal requirements. Nothing in this policy excludes rights that cannot lawfully be excluded. 12. Changes to This Policy We may update this Service Delivery Policy to reflect changes in our services, delivery procedures, or applicable legal requirements. Updates will be published on this page with a revised effective date. 13. Governing Law and Jurisdiction This policy is governed by the laws of India. Subject to applicable law and the rules governing territorial and subject-matter jurisdiction, disputes may be brought before a court of competent jurisdiction at Khargone, Madhya Pradesh, India, where that court has lawful jurisdiction. Nothing in this policy limits any rights or remedies that cannot legally be excluded. 14. Contact Us For questions about service delivery, project timelines, or handover, please contact: Mishty Web Website: https://mishtyweb.com/ Email: info@mishtyweb.com Phone / WhatsApp: 7489315733 Address: Bistan Road, Khargone, Madhya Pradesh 451001, India